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Legal Notice & Data Terms

We run our platform in line with local law and the terms below.

Jurisdiction-dependent accessUser data rightsAccount security commitments

Jurisdiction & Permitted Access

texi888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to texi888 and eligibility to hold an account depend on the law where you are located. We offer our lobby, live tables, slot rooms and sportsbook markets only where local law permits. When you deposit via Touch 'n Go, GrabPay, Boost or FPX, you confirm

1
that you meet the age and residence requirements in your jurisdiction. We do not operate in regions where online gaming is prohibited, and we rely on you to tell us truthfully where you are. If local rules change or your eligibility ends, we reserve the right
2
to suspend or close your account after giving you notice. Any dispute arising from these terms will be governed by the law of the jurisdiction in which we are licensed to operate, and you agree to that forum for resolution.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US

How to Contact Us About Policy

Team online

Live Chat

Open the lobby and tap the chat icon in the bottom corner. Our team replies within minutes during service hours and can answer questions about account terms, data requests, or withdrawal verification. Chat logs are stored securely for your reference.

Email Desk

Send your policy question or data-access request to the support address shown in your account dashboard. Include your registered email and account ID so we can verify you. We aim to reply within two business days with a full answer or next steps.

Help Centre

Browse our Help Centre from the footer menu to find answers on account closure, data retention periods, how we verify identity, and how to request a copy of the data we hold. Each article links to the relevant contact channel if you need more help.

DATA & SECURITY

How We Handle Your Information

What We Collect

When you open an account we collect your email, payment details for Touch 'n Go, GrabPay, Boost or FPX, and identity documents if local law requires verification. We also log your deposit and withdrawal history, game-round outcomes, and support conversations to keep your account secure and resolve disputes.

Why We Need It

We use your data to process deposits and withdrawals, verify your identity where required by law, prevent fraud, and improve the lobby experience. We do not sell your information to third parties, and we share it only with payment processors and our licensed partners under strict confidentiality agreements.

Cookies & Tracking

Our site uses cookies to keep you logged in, remember your language preference, and measure which games you visit most. You can disable non-essential cookies in your browser settings, though some features like saved favorites may stop working. We do not use tracking cookies to follow you across other sites.

Storage & Retention

We store your account data on secure servers located in jurisdictions with strong data-protection laws. Active accounts are kept indefinitely; closed accounts are archived for the minimum period required by local regulation, typically five years, then deleted. You can request earlier deletion if local law permits.

Your Rights

You have the right to see what data we hold, correct errors, request a portable copy in machine-readable format, and ask us to delete your account. Some deletions may be delayed if we are legally required to keep records for regulatory or dispute purposes. Contact support to exercise any of these rights.

Account Security

We encrypt your password and payment details, monitor login patterns for unusual activity, and require two-factor authentication for large withdrawals. You are responsible for keeping your login credentials private. If you suspect your account has been accessed without permission, contact us immediately so we can freeze it and investigate.

Legal & Data FAQ

We operate under the jurisdiction and license stated in the footer of our site. Access depends on local law, so eligibility varies by region. If you are unsure whether you can legally open an account from your location, contact support before depositing.

Yes. Email support with your account ID and registered email address, and we will send you a portable copy of your account history, deposit and withdrawal records, and any documents you uploaded. Processing usually takes three to five business days.

Closed accounts are archived for the minimum period required by local regulation, typically five years, to meet anti-fraud and dispute-resolution obligations. After that period your data is permanently deleted unless you ask for earlier deletion and local law permits it.

We share the minimum necessary data with payment processors like Touch 'n Go, GrabPay, Boost and FPX to complete deposits and withdrawals, and with our licensed game-studio partners to run live tables and slots. We do not sell your information or share it for marketing purposes.

If you are in a jurisdiction where we cannot legally offer our services, you will not be able to complete registration or make a deposit. If your location changes after opening an account, let us know so we can confirm your ongoing eligibility.

Contact live chat or email support immediately with details of the suspicious activity. We will freeze your account, review recent logins and transactions, and work with you to secure your credentials. Most investigations conclude within forty-eight hours.

You can update your email, phone number and payment methods from your account settings. Identity documents cannot be changed once verified unless you provide official proof of a legal name change. To request full account deletion, contact support with your reason and account ID.

Legal Notice & Data Terms

How to Contact Us About Policy

Live Chat

Email Desk

Help Centre

How We Handle Your Information

What We Collect

Why We Need It

Cookies & Tracking

Storage & Retention

Your Rights

Account Security

Legal & Data FAQ

01 Where is texi888 licensed and who regulates it?

02 Can I request a copy of all the data you hold about me?

03 How long do you keep my data after I close my account?

04 Do you share my information with third parties?

05 What happens if I try to open an account from a restricted region?

06 How do I report a security issue or suspected fraud on my account?

07 Can I change or delete personal details I provided during registration?

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